Psychological support for migrants and newcomers in Australia

Moving to Australia can bring opportunity alongside unfamiliar systems, separation and pressure. Fern Up offers online clinical psychology for adults adjusting to life in Australia, with individual attention to your culture, language and circumstances.

Migrant mental health support without assumptions

Whether you arrived recently or have lived here for years, you can enquire about support with migration stress, homesickness, loneliness, identity, relationships and feeling unsettled after moving countries. Migration is not itself a mental illness. The reasons people seek support, and the kind of care they need, differ.

The World Health Organization describes how social circumstances, discrimination, separation and access barriers can affect refugee and migrant mental health. A conversation about your own situation should recognise both practical challenges and personal strengths.

New to Australia, or navigating a later life transition?

You might want to discuss building social connections, changed family roles, work confidence in a second language or grief for people and places left behind. You do not need to describe your experience perfectly before enquiring.

We consider whether psychological therapy fits your concerns, whether online appointments are appropriate and whether another professional or community service may also be needed. Fern Up does not provide migration-law advice, visa decisions or settlement case management.

  • Anxiety, persistent worry and stress after relocation
  • Low mood, isolation and loss of familiar support
  • Relationship pressures and changes in family expectations
  • Cultural identity, belonging and adjustment to life in Australia

English-speaking therapy and language preferences

Adults from all national and cultural backgrounds are welcome to enquire. You do not need to be Iranian, Persian-speaking or Turkish-speaking to see Hassan Bashiri, Clinical Psychologist. Sessions are available in English, Persian (Farsi) and Turkish, subject to the communication needs discussed before booking.

For people searching for culturally responsive or CALD mental health support, the useful question is whether the clinician understands your individual needs. Shared language or background does not guarantee therapeutic fit. If another language or communication support is needed, discuss this before booking; availability must be confirmed.

Telehealth, referrals and fees

Appointments are online for adults located across metropolitan, regional and remote Australia, when clinically suitable. This page describes Australian telehealth coverage, not physical clinics in every city or automatic access to treatment from overseas.

Private appointments generally do not require a GP referral. Medicare eligibility, referral requirements, fees and any bulk-billing availability are checked individually. Moving to Australia or holding a particular visa does not, by itself, establish Medicare eligibility.

Frequently asked questions

Can people from countries other than Iran enquire?

Yes. Fern Up welcomes adult enquiries from all national and cultural backgrounds. English, Persian (Farsi) and Turkish sessions are available; suitability and communication needs are confirmed before booking.

Can Australian-born adults also see Hassan?

Yes. You do not need to be a migrant or speak another language. English-speaking online appointments are available for adults across Australia, subject to suitability and availability.

Do newcomers automatically qualify for bulk billing?

No. Medicare eligibility, an appropriate valid referral, remaining eligible sessions and current bulk-billing availability must be confirmed. Ask about private fees if Medicare is unavailable.

Can I book while I am outside Australia?

This service information is for adults in Australia. Any request from overseas requires a separate check of professional, insurance, jurisdiction and clinical requirements; access is not automatic.

Discuss an enquiry

Call 0414 036 269 or contact Fern Up to discuss suitability, availability and next steps.

Fern Up is not an emergency service. Call 000 for immediate danger or a medical emergency.